If you would like to request a return, please fill out the form above with your email address and order number. Once you have submitted your request, a return authorization and domestic shipping label will be sent to you within 24 hours with return instructions.
if you choose to use our domestic return label, a $9 fee will be applied to your refund.
The return must be shipped/post marked within the 20 days after the order date. If the order is shipped after the allowed period it will no longer qualify for a refund and a store credit will be issued instead.
RETURNS FOR INTERNATIONAL ORDERS (OUTSIDE US)
Please follow the instructions on the Return/Exchange form included in your package. Securely pack and seal the items and include the completed return/exchange form in an appropriate shipping box or envelope. Then, send the item back to us using an insured delivery service of your choice to the address below.
PLEASE NOTE: We cannot accept responsibility for packages that we do not ship ourselves. Please send your return/exchange to:
1275 BENNETT DRIVE
LONGWOOD, FL 32750
Please be aware that international customs duties and sales taxes are not refunded for shipments outside the US.
All items must be returned in their original condition. We are unable to offer a refund any items that have been worn, stained or damaged .
For all press inquiries, email firstname.lastname@example.org
For all Customer Service questions, please email email@example.com
Call Us Monday-Friday 8:00-4:00 EST
321 972 5911 or email us at firstname.lastname@example.org